Illustrative example: This scenario is sample content and does not describe a verified customer job.
Front-load washerLGRound Rock, TX
The problem
Water remained in the drum at the end of the wash cycle.
Diagnosis
The example inspection starts with the drain hose and pump filter, then checks whether the pump runs and whether the outlet is clear.
Result
In this illustrative scenario, debris is removed from the pump filter and a full cycle confirms normal drainage.